Privacy Policy
Last updated: July 2026
Bluesom respects the privacy of its users. This policy explains what information we collect, why we collect it, and how users can contact us about privacy or account requests.
Information we may collect
- Account details such as name, phone number, email address, and customer identifier.
- Service information such as selected services, purchase history, account activity, and service status.
- Business information provided when using Bluesom business tools, platforms, or support services.
- Technical information such as device type, app version, IP address, logs, and security events.
- Support messages or requests sent to our support team.
How we use information
- To create and manage user accounts.
- To provide digital services, software tools, connectivity services, and customer support.
- To process service requests, payments, subscriptions, or account actions.
- To protect accounts and systems from fraud, unauthorized access, abuse, and security threats.
- To improve app reliability, business tools, service quality, and user experience.
- To meet legal, security, operational, and compliance requirements.
Data protection
We use reasonable technical and operational safeguards to protect user information. Access to user data is limited to authorized staff and systems that need it for service, support, security, or compliance purposes.
Data sharing
We do not sell user personal information. We may share limited information with service providers, payment partners, technology partners, connectivity partners, or legal authorities when required to provide the service, prevent fraud, protect systems, or comply with applicable law.
Contact
For privacy questions, contact us at support@blue-som.com.